Sunday, June 27, 2010

Error 2738 could not access VBScript run time for custom action

I've encountered this error during installation of Vodafone Huawei K3565-Z Celcom broadband modem . The laptop is using Windows 7 Starter edition. The solution for this error is:

1. Run Command Prompt as administrator

1.1 Start Menu -> All Programs -> Accessories

1.2 Right click on Command Prompt and select Run as administrator


2. If you are using 32-bit version of Windows:

Type cd %windir%\system32 into the Command Prompt and hit Enter


If you are using 64-bit version of Windows:

Type cd %windir%\syswow64 into the Command Prompt and hit Enter


3. Type regsvr32 vbscript.dll into the Command Prompt and hit Enter


Unfortunately for my case this solution did not work at all. But after some googling I found out that some people use McAfee Removal Tool to solve this problem and guess what, it WORKS!!!


Download the removal tool from: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe


6 comments:

DANIEL said...

You are right. The McAfee Antivirus is the problem THANKS

Unknown said...

OMG, this really DOES work. I've spend all day trying out everything short of a complete reinstall and this was such a simple solution, thank you thank you thank you :o)))

yudi said...

@mata - ur welcome
@chris - ur welcome, ur welcome, ur welcome

Faizan said...

Thanks for the guide.. it helped me solving my problem of installing Nitro PDF Professional.. thanks again.. http://backspacetab.com/2011/05/05/error-2738-vbscript-windows/

yudi said...

@Faizan - ur welcome. sharing is caring

Unknown said...

muchas gracias por la solucion